Purchasing, Payment and Orders

  • Is my transaction secure?

    YES, It is absolutely safe to shop at Koinonia House!Security is taken very seriously when you shop at Koinonia House. Our store is run on the Shopify platform which has its shopping cart hosted on a Level 1 PCI DSS compliant server. In other words, your data is secure.We DO NOT store credit ca...

  • I feel uncomfortable using my credit card online. How can I order through the online store?

    There is a Mail Order Form near the back of our Personal Update magazine. You can download our latest Personal Update from here. You can print and mail it to us with your payment. Alternatively, we can take orders over the phone: 1-800-KHOUSE1 (1-800-546-8731) or (208) 773-6310If you have any add...

  • What forms of payment are accepted?

    We accept major credit cards and personal checks... see a full list in the footer of the K-House Store website.For Mail Orders, business check and money orders should be denominated in U.S. dollars and will be drawn on a U.S. bank.

  • I don't have a credit/debit card, can I still purchase from your store?

    There is a Mail Order Form near the back of our Personal Update magazine. You can download our latest Personal Update from here. You can print and mail it to us with your payment. If you have any additional questions please contact us. We also accept PayPal.

  • What is Shopify Pay?

    Shopify Pay lets you save your credit card and your shipping and billing information so you can complete your transaction faster the next time you are directed to our store checkout. This can save you time when you check out, especially if you're already opted in to Shopify Pay on any Shopify sto...

  • What is Google Pay?

    Google Pay allows you to pay easily and securely through our online store. When you pay for you order by using Google Pay, you don't need to manually enter your credit card information or shipping address. You can tap the Google Pay button and Google Pay will provide that information to our pa...

  • Can I send a gift order?

    Absolutely yes!During our Secure Checkout, you will have the option to give us a shipping address for the order. We will email the order confirmation and invoice to the email address associated with the purchaser store account, and deliver the product to the shipping address provided. In your car...

  • Accepts Marketing - what exactly does this "accept marketing" mean?

    If you "accept marketing" during checkout, or sign up to our newsletter, you will receive:Our Monthly Personal UPDATE magazine (digital version), andProduct and Special announcementsWe do not share our email lists with any third parties. You can unsubscribe at any time via the "unsubscribe" link ...

  • I just received an invoice from the K-House store for an old order, why?

    If you received an invoice for an order from the K-House store for a product you may have already purchased in the old store, don't panic. You're not being charged again. In fact, the invoice will probably show $0.00 payment due. In some cases during our migration of historical data from the old ...