Shipping

• Can I check the cost of shipping before I order?

  You can find out the shipping costs for our items by going through the beginning steps of the checkout process. During the Checkout process, a shipping method will be available, it will calculate your shipping based on delivery address, order weight and service. As long as you do not "Continue to...

• When will I receive my order?

  Items shipped via Media Mail should arrive in 2-10 days. Items shipped via Priority Mail should arrive in 2-8 days. Items shipped via UPS Ground should arrive within 3-10 days. UPS Three Day and Two Day shipping should arrive within those time limits. USPS International deliveries generally take ...

• Will I need to pay Import Duty or local VAT on physical products?

  United KingdomWhen buying goods from outside the EU, you have to pay duties and taxes to UK Customs in order to have your goods released into the country. The vast majority of shipments are subject to UK Duty and VAT and these are the two main costs that you should understand before importing fro...

• How do I have products shipped to multiple addresses?

  To have products shipped to multiple addresses, please place a separate order for each address you wish to ship to. You can save multiple addresses on your account for future use.You can manage your addresses via your Account Area.

• How long before I receive my order?

  Digital Products are available immediately, you should receive confirmation email with download instructions, or log into your Store Account Downloads Area. For physical packages, we use USPS and UPS which state: Within the U.S.: a 2–8 Business Day delivery.* International: 6-10 Business Days.*...

• Why do we not ship to South Africa?

  Due to long shipping delays (in exess of 2 months), theft and unreliable tracking information within South Africa, we've had to suspend shipping to that country. Digital downloads may still be purchased, but shipping physical items is not possible. We apologise for any inconvenience.