Gift Cards

  • Do we sell Gift Cards or Gift Certificates?

    Yes we sell Gift cards (previously called gift certificates) and are available on the Koinonia House store here...Please note: Gift cards purchased from the K-House US Store cannot be used on the K-House NZ Store and vice versa. Gift card codes are considered currency, so anyone with which you sh...
  • I had a Gift Certificate in the old K-House store, can I use it in the new K-House store?

    No. We have migrated customer accounts and order history over to the new store, however, as this store uses an upgraded system, we will be re-issuing Gift Card replacements.Any customers with a balance remaining on any old K-House gift certificate will receive a replacement Gift Card.
  • How do I redeem a Gift Card?

    Gift cards have a unique alphanumeric code printed on them (e.g. A1B2 3C4D 5E6F 7G8H). During checkout, you will be able to enter a Discount code (see below). Enter the code from your Gift Card and press 'Apply'. The amount of the Gift card will be deducted from your order then you can 'continue ...
  • Can Gift Cards be used by anyone?

    Yes, Gift Cards can be used by anyone on the K-House Store which makes them great as gift ideas.During checkout you will be required to sign into your store account (or create a store account if you do not already have one). Gift Cards are NOT ONLY redeemable on the account by which they were ori...
  • Can a gift card be used more than once?

    Yes, provided there is still a balance remaining on the card.
  • My order is less than my Gift Card value, what happens to the remaining balance?

    If you have an order and you use a gift card, money for the order will be deducted from the gift card up to the value of the card. If the order is less than the gift card value, the remaining balance will stay on the gift card which you can use at a later time. If the gift card is less than your ...
  • Can more than one gift card be used towards a purchase?

    Yes, you can redeem additional gift cards during checkout.
  • How do I check a Gift Card balance?

    If you received the gift card via email, you can check the balance by using the link provided in that original email. Alternatively, you can enter the Gift Card on your next purchase in the Coupon Code field, and and indication of any remaining balance will be applied to your order. No funds will...