My Account
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On our old store, you would log in with a username and password. This became problematic trying to come up with a unique username, then remembering it. Especially if you forgot your password, and our old system required your to enter your username (if you could remember it) AND your email address...
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I forgot my K-House Store password, now what?
If you forget your password, you can reset it. Make sure you are logged out of the store and go to the login page. You will notice a 'Forgot your password?' link. Click that and then enter in your email address in the field provided and click 'Submit'. You will receive an email shortly afterward ... -
My Email address is not recognized, but I had an account in the Old K-House Store
Although we've migrated everyone's account over to the new store, for security reasons, the new account must be activated by the customer by setting a new password. This is achieved in either one of two ways: Via an account invite/activation email. If you missed the account activation email we... -
You can change your K-House Store e-mail address, First and Last name and saved addresses via your Account Area.. To reset your password: Log out of the store.Go to Sign in to the store and click 'Forgot my Password'.Enter the email address associated with your store account and press submit.You ...
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I keep being logged out after signing in
If you log into the store, navigate to another page, and are auto-logged out, there maybe some interference from a privacy app, blocker or extension. iOS web browsers and add-ons like DuckDuckGo, Brave and Safari seem to be the most common, we have had no auto-logout reports for other OS's and i...